Lime Radiance Ethnic Ensemble

Fabric Details

Kaftan:

• Fabric: Premium faux georgette

• Inner: Micro

• Work: Beautiful 5mm sequins and zari embroidery work

• Size & Length: Fully stitched to M(38), L(40), XL(42), XXL(44); Kaftan length is 47–48 inches

Pant:

• Fabric: Premium faux georgette

• Inner: Micro

• Size & Length: Fully stitched to XXL free size; Pant length is 39–40 inches

In Package:

Fully stitched kaftan and pant

Weight: 0.750 kg

Shipping is free all over India.

We want you to be 100% satisfied with your purchase. Items can be exchanged within 24 hours of delivery.

At Meliora Closet, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

• Returns are accepted within 3 days of delivery.
• Items must be:Unused, unworn, and unwashed.In original packaging with all tags intact.
• Items that do not meet these conditions will not be accepted.
• Unboxing video is required to verify the product condition.

2. Non-Returnable Items

• Accessories, innerwear, and sale/discounted items are not eligible for return.
• Customized or altered products cannot be returned.
• Note: Sale/discounted items cannot be returned. They are eligible only for exchange if the product is defective.

3. Return Process

• To initiate a return, please contact us via Contact page.
• Customers are responsible for return shipping costs, unless the item received was defective or incorrect.

4. Refunds & Credit Notes

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If the product is defective or incorrect, a full refund (including shipping) will be issued.
• If the product is not defective and the reason for return is not valid, a credit note will be issued instead of a refund.
• Credit notes are valid for 90 days and can be used for any future purchase on our website.
• Courier charges will be deducted from the refund/credit amount.
• Charges:Cash on Delivery (COD) Orders: ₹400 (₹200 each side)Prepaid Orders: ₹400 (₹200 each side)
• Approved refunds will be processed within 7–10 business days to the original payment method (or via bank transfer/store credit for COD orders).

5. Exchanges

• We currently offer size exchanges (subject to availability).
• Approved exchange will be delivered within 7-10 days.
• Note: Sale/discounted items are only eligible for exchange if the product is defective.

6. Damaged or Incorrect Items

• If you receive a damaged, defective, or wrong product, please notify us within 48 hours of delivery.
• We will arrange for a replacement or issue a full refund, including shipping costs.

7. Contact Us

For return or refund-related queries, please reach us at:
📧 Email: melioraclosetcare@gmail.com